Home Depot’s E-Commerce Is Heavily Tied to In-Store Pickup

A large share of Home Depot’s e-commerce is described as in-store pickup rather than home delivery. Customers can order online to confirm that an item is available and ready for collection, which suits urgent home-improvement projects where waiting for delivery may delay the work.

The exact proportion is not recalled, but it is estimated that pickup could represent about half of Home Depot’s e-commerce. Local delivery may sometimes be faster than driving to a store, while the company’s specific priorities regarding delivery, drones, or other fulfillment models were not established.