Human-in-the-loop execution may give smaller personal-agent companies an advantage

The Wajo agent can recognize when it is stuck and bring in a human to complete a user’s task, rather than simply reporting that it cannot proceed.

Human assistance is difficult to scale for very large companies: a product serving a billion users would need to build a substantial workforce. The discussion characterized being small and agile as an advantage, and suggested that users who need a task completed may prefer paying a little for human help over leaving it unfinished.