Affirm’s CEO says company aims to play a role in agentic commerce

Affirm’s CEO predicted the company would have a role in agentic commerce, arguing that financial specialists will handle underlying payment and credit choices as agents take on some tasks. He said people will remain involved in some shopping decisions, including how to pay, and that Affirm is working to improve underwriting so it can serve more people while maintaining credit performance.

He said the company must move faster and differentiate itself from competitors, arguing that a smaller, less profitable version of Affirm would not displace it.